AI CALL RECORDING
Turn Every Call Into
Actionable Intelligence
AI-powered conversation intelligence that helps you coach agents, ensure compliance, and improve customer experience—automatically.
100%
Of calls reviewed automatically
10×
Faster agent coaching
SOC 2
Compliant security
1–2 wk
To go live
How it works
Insights From Every Conversation
Record
Real-time call and screen recording across all channels
Transcribe
AI converts conversations to searchable text instantly
Analyze
Automated scoring, sentiment analysis, keyword extraction
Act
Coaching insights, compliance alerts, performance dashboards
Key Features
Built for Modern Contact Centers
Real-Time Recording
Capture every call and screen interaction as it happens
AI Transcription
Instant, searchable transcripts with speaker identification
Auto QA Scoring
Evaluate 100% of calls automatically—no manual reviews
Sentiment Analysis
Understand customer emotion and agent performance in real-time
Keyword Tracking
Automatically flag key topics, compliance terms, and trends
Data Redaction
Remove sensitive information (PCI, PII, HIPAA) automatically
Built for Your Business
Contact Centers
Scale quality management without adding headcount
Compliance Teams
Ensure regulatory adherence with automated monitoring
Sales Teams
Identify winning behaviors and replicate success
Customer Success
Track satisfaction trends and prevent churn
Simple, Transparent Pricing
No long-term contracts. Setup by IPFone’s team. Cancel anytime.
Enterprise Pricing
Pricing is tailored to your contact center size, call volume, and compliance requirements. Book a 20-minute discovery call for a custom quote.
Got Questions?
Most contact centers are live within 1-2 weeks after signing up.
Yes! We work with you to create QA scorecards that match your standards.
Our AI-based data redaction automatically removes PCI, PII, and HIPAA-protected information.
Yes, it integrates seamlessly with IPFone systems and most major contact center platforms.
